Refund Policy
When refunds apply for orders from this store.
Eligible refunds
Refunds may be issued when:
- We cancel your order because an item is unavailable
- We cannot fulfill your order as agreed
- We made a production error or sent a defective item
Refund method
Approved refunds are returned to the **original payment method** where possible, or by bank transfer within **7–14 business days**.
How to request
Contact us with your order ID. Include photos if the issue is quality-related.
